AUDGaming | Responsible Gambling Practices

At AUDGaming, we’re all about creating an entertaining, secure, and fair online environment. While gaming can be a great way to unwind and have a bit of fun, it’s important to remember that it should always be a form of entertainment, not a way to make money or escape life’s problems. Responsible gambling is at the heart of what we do, and we’re committed to supporting our players every step of the way.

Whether you’re spinning the reels for a bit of fun or settling in for a gaming session after work, our goal is to make sure you stay in control. That means giving you the tools, the support, and the knowledge to play smart and play safe.

AUDGaming’s Commitment to Responsible Play

We know that for most players, gambling is just a casual pastime. But for a small number, it can become more than that. We take our responsibility seriously, which is why we’ve built a system that actively promotes healthy habits and helps prevent risky behaviour before it gets out of hand.

At AUDGaming, we’ve designed our platform with responsible gambling tools built in. These tools are available to every player and can be accessed at any time through your account settings or by contacting our support team. We also work closely with professional support services and regulators to ensure we’re doing everything we can to help players stay safe.

Recognising the Signs of Problem Gambling

Problem gambling isn’t always obvious, but there are warning signs to look out for, whether in yourself or someone you know. If you answer “yes” to any of the following questions, it might be time to take a step back and consider getting support:

• Are you spending more money or time on gambling than you can afford?
• Do you feel stressed, anxious, or guilty about your gambling?
• Have you tried to cut back or stop gambling but haven’t been able to?
• Are you borrowing money or selling belongings to fund your gambling?
• Has your gambling caused issues with family, friends, or work?

If any of this sounds familiar, you’re not alone and there’s help available.

Tools to Help You Stay in Control

To support healthy play, AUDGaming offers a range of practical tools that allow you to manage how much time and money you spend. You can set these up by getting help by contacting our support team. Click here to connect.

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account. These limits help you stay within your budget and avoid overspending.

Loss Limits

Set a cap on how much you’re comfortable losing within a certain timeframe. Once the limit is reached, you won’t be able to place more bets until the period resets.

Session Time Reminders

You can set up notifications that remind you how long you’ve been playing. These gentle nudges help you stay aware of the time and encourage breaks.

Time-Outs

Need a short break? You can take a time-out from your account for a day, a week, or longer. During this period, you won’t be able to log in or play.

Self-Exclusion

If you feel like you need to step away completely, we offer self-exclusion options. You can choose to block access to your account for a few months, a year, or even permanently. This action can’t be undone until the period has passed and is reviewed by our team.

AUDGaming Support Services and Resources

If gambling is causing distress or getting in the way of your life, it’s okay to reach out. There are professional services available throughout Australia that provide free, confidential support. Here are a few trusted organisations:

Organisation	Phone	Service Offered
Gambling Help Online (Australia)	1800 858 858	A free, confidential service that offers online support for individuals experiencing gambling problems.
Gamblers Anonymous	1300 133 141(National Helpline)	A 12-step recovery program offering peer support for those affected by gambling addiction.
Gambling Therapy	+44 20 3308 7001 (International Helpline)	A global online service offering support and information to help individuals and their families cope with gambling issues.
Lifeline Australia	13 11 14	Lifeline offers 24/7 crisis support, including assistance for gambling-related problems. You can contact them via phone or online chat for immediate help.
Gambling Help NSW	1800 858 858	A free and confidential service providing counseling, online support, and phone assistance for anyone affected by gambling issues.
Gambler’s Help (Victoria)	1800 858 858	A service offering counseling, self-exclusion programs, and financial assistance for those dealing with gambling issues.
Queensland Gambling Help	1800 633 635	A comprehensive service available to Queensland residents, offering counseling and support for individuals concerned about their gambling habits.
ReSpin	–	Specializing in helping individuals manage gambling behaviors, ReSpin provides resources for self-exclusion and ongoing support to assist with recovery.

These services provide professional guidance, counselling, and recovery programs for those who need a little extra help.

Underage Gambling Prevention

We strictly prohibit anyone under the age of 18 from accessing our platform. To uphold this, we use strong identity verification processes during registration and withdrawals to ensure that all accounts are held by adults. We take underage gambling seriously and are committed to doing our part to prevent it.

We also encourage parents and guardians to take an active role in safeguarding shared devices, especially if minors are present in the household. Avoid sharing login credentials or saving passwords in browsers that children can access. It’s a good idea to install parental control software that blocks gambling-related websites and apps. Just as important is having open conversations with young people about the risks of gambling so they understand it’s not a game for kids.

If you ever suspect that someone underage is using an account or trying to access our platform, please let us know straight away. AUDGaming strives to act immediately to investigate and take the necessary steps to protect both the minor and the integrity of our site.

FAQs

1. What should I do if I think I have a gambling problem?

If gambling is starting to affect your finances, relationships, or emotional wellbeing, it’s time to take action. Start by using our account tools like deposit limits or time-outs. You can also contact a professional service like Gambling Help Online for free support. Reaching out is a strong first step, and there’s no shame in asking for help.

2. Can I take a break from playing without permanently closing my account at AUDGaming?

Yes, absolutely. You can activate a time-out from your account at any time for as short as 24 hours or as long as several weeks. During this period, you won’t be able to log in or make deposits. It’s a great way to reset and reassess without making a permanent decision.

3. Can I set responsible gambling limits at AUDGaming after I start playing, or should I do it upfront?

You can set limits at any time, but we recommend doing it upfront before you begin. Setting boundaries before you’re in the middle of play can help you make clearer, more rational decisions. That said, if you’re already playing, it’s never too late to put those protections in place.

4. How can I make sure I don’t spend more than I can afford at AUDGaming?

Use the deposit and loss limits in your account settings to stay within a budget that’s right for you. Set realistic limits based on your personal finances, and consider using reminders to keep track of your playtime. It’s always a smart move to treat gambling as entertainment, not a source of income.