AUDGaming | Terms and Conditions

Welcome to AUDGaming. By using our website, registering for an account, or engaging in any services offered through our platform, you acknowledge and accept these Terms and Conditions. This agreement sets out your rights and responsibilities as a user of AUDGaming and governs your access to our products, games, promotions, and support services.

These terms are designed to ensure that your experience with us is fair, transparent, and secure. We encourage you to read them thoroughly. By continuing to use this online casino, you agree to be bound by the terms set out below. If you disagree with any part, you should not use the site.

Who Can Use AUDGaming

To lawfully access and use AUDGaming, you must be at least 18 years old or the minimum legal gambling age in your jurisdiction. You must also reside in a location where online gaming is legally permitted. We do not allow access to our services from jurisdictions where such use would violate local laws.

AUDGaming reserves the right to request proof of identity or age at any time. Failure to provide accurate documentation when requested may result in your account being suspended or closed. We take age verification seriously, and the safety of our platform is paramount.

Creating and Managing Your Account

When signing up to AUDGaming, you agree to provide true, accurate, and up-to-date information. You are responsible for keeping your login details secure and confidential. All activity conducted through your account is your responsibility unless you have formally reported unauthorised access to us.

Only one account per individual is allowed. Creating multiple accounts, whether intentionally or not, may result in all associated accounts being restricted or closed. If we identify duplicate registrations, any winnings or bonuses obtained through those accounts may be voided.

Should you choose to close your account, you’re welcome to do so at any time by contacting our customer support team. Please note that closing an account does not absolve you of any outstanding obligations to us.

Responsible Gambling

We believe gambling should be fun, not stressful. That’s why AUDGaming is committed to supporting responsible gambling. If you feel that gambling is becoming more than a form of entertainment, we encourage you to take advantage of our self-help tools.

These include self-exclusion periods, deposit limits, time-outs, and reality checks. You’re in control, and we’re here to support you. We also work closely with professional support services, including Gambling Help Online (1800 858 858), should you need external assistance.

By using our services, you acknowledge that you are responsible for your own gambling behaviour and that you are participating voluntarily and in full awareness of the associated risks.

Using the Platform and Playing Fair

We strive to keep AUDGaming fair, transparent, and secure for all users. Any attempts to manipulate gameplay, exploit software bugs, or gain unfair advantages through technical means are strictly prohibited. This includes using automated bots, third-party tools, or collusion with other players.

If we detect suspicious or dishonest behaviour, we may suspend or terminate your access to the platform without notice. In some cases, we may also be required to report such activity to relevant authorities.

We also expect respectful conduct across the site, including in interactions with customer support and within community features (if applicable). Abusive language, harassment, or disruptive behaviour will not be tolerated.

Deposits, Withdrawals, and Payments

To play for real money, you’ll need to deposit funds into your AUDGaming account. All deposits must be made using a payment method legally belonging to you. We support a variety of secure payment options, including bank cards, e-wallets, and direct transfers. Deposits are generally processed instantly, though delays may occur depending on the provider.

AUDGaming withdrawal can be requested at any time, provided you have sufficient available funds and have met any applicable requirements, such as identity verification or bonus wagering obligations. We process withdrawals promptly, but actual processing times may vary depending on the method used and external factors beyond our control.

It’s important to understand that we operate in Australian Dollars (AUD) by default. Any conversion fees, bank charges, or third-party processing costs are your responsibility unless explicitly stated otherwise.

We reserve the right to carry out Know Your Customer (KYC) checks before processing significant transactions. This helps us comply with anti-money laundering regulations and protect all users from potential fraud.

Promotions and Bonuses

We love rewarding our players, and from time to time, we’ll offer bonuses, free pokies no deposit, free spins, cashback deals, and other promotional rewards. These offers are subject to specific terms and conditions, which we make available clearly before you opt in.

Bonus terms typically include wagering requirements, expiry timeframes, eligible games, and other conditions designed to prevent abuse. Misuse of promotional offers—such as creating multiple accounts to claim the same bonus more than once—may lead to bonus removal, cancellation of winnings, or account restrictions.

To keep things fair, bonus funds and winnings may not be withdrawn until you’ve fulfilled the stated terms. We encourage you to read all promotional details before participating so you know exactly what to expect.

Game Integrity and Randomness

Every game offered on AUDGaming operates using certified Random Number Generator (RNG) technology. This ensures that game outcomes are entirely fair and based on chance. Our game providers are regularly audited by third-party agencies to maintain compliance with international standards of fairness and transparency.

We do not manipulate or influence the results of any game. Wins and losses are determined randomly, and while strategy and experience may help in certain games, no system or method can guarantee success.

Remember: past results have no bearing on future outcomes. That’s the nature of chance-based gaming.

Technical Interruptions and System Issues

While we do everything possible to ensure a seamless and reliable gaming experience, we can’t guarantee that our website or games will always be free from interruption. Network failures, software glitches, and maintenance periods are an unfortunate but occasional reality of operating an online platform.

If a game is interrupted due to a system failure or technical issue, affected bets may be voided, and stakes returned. In cases where winnings have been credited incorrectly due to a malfunction, we reserve the right to reverse those amounts.

We’ll always aim to resolve issues as quickly and transparently as possible, and we encourage you to report any problems immediately to our support team.

Account Closure and Suspension

We reserve the right to restrict, suspend, or permanently close accounts where we believe there has been a breach of these Terms and Conditions, illegal activity, or any other behaviour that compromises the integrity of the platform.

This action may be taken with or without prior notice, depending on the severity and nature of the violation. Funds associated with unlawful or prohibited activity may be withheld or forfeited.

As a user, you also have the right to close your account at any time. Simply contact our team, and we’ll assist you through the process. Please keep in mind that certain verification steps may be required before we can process any final withdrawals or account closure requests.

Privacy and Use of Personal Information

Protecting your privacy is essential to us. When you create an account and use AUDGaming, you agree to the collection and use of your personal information as outlined in our Privacy Policy.

We collect data to manage your account, improve your experience, and comply with legal obligations. We may also use anonymised data for analytics and site optimisation. We do not sell your personal information to third parties.

All your information is stored securely and handled in accordance with Australian privacy laws and best industry practices.

Legal Limitations and Liability

By using AUDGaming, you acknowledge that gambling involves financial risk and that you are responsible for your own losses. While we provide entertainment and opportunities for real-money play, we do not guarantee profit or success.

We do not accept liability for damages or losses resulting from your use of the platform, including indirect or incidental losses. Our services are provided “as-is,” and while we take great care to ensure accuracy and reliability, we do not warrant uninterrupted availability or error-free operation.

To the extent permitted by law, our liability is limited to the amount you have deposited into your account within the last six months prior to the claim.

Need Help?

If you have any questions about these Terms and Conditions, or if you’d like clarification on anything mentioned above, please feel free to get in touch. Our team is available 24/7 to assist you via live chat, telegram and whatsapp. 

Thank you for choosing AUDGaming. We’re proud to provide a safe and enjoyable gaming environment for Aussie players.